Telebrand’s Air Lounge
When we first thought to buy sofa cum bed, we decided to check Air Lounge because of it being handy, easy to use, less expensive, etc, we were almost about to buy it, but then I thought why not check its review on google.com ?
And for me it was very disappointing to read the experiences people had with Air Lounge; let me share them with you:
vivekiny2k on team-bhp forum tells:
A few hours on a bag filled with air and all your muscles will be paining. Reason being, it keeps shifting the weight and body, keeps adjusting to it.
Gursher on consumercomplaints tells:
I HAVE RECIVE TELEBRANDS 5 IN ON SOFA BED 10 DAYS BACK BUT NOW IT DEFLATE AUTOMATICALLY AFTER 5 OR 10 MINS WHAT I SHOULD DO
Sorry for the caps, but that is how Gursher has written, it clearly shows Gursher’s anger lol
V.K Sharma on consumercomplaints tells:
I had the misfortune of buying 5 in 1 sofabed from Telebrands. The air is leaking and Customer Care is absolutely rude, non-cooperative and useless. Despite my explaining the problem they insist hat I have to send the product back. Prior to this I had lodged a complaint that I had not received the instructions manual. I have not received anything despite lapse of more than a week.
The problem is that I am required to send the product back for repair. This being a heavy item I have to pay heavily and am not sure that the product that I receive back will be usable. When the initial delivery itself is defective what is the certainty that the repair will be propwer. The most interesting Part is taht the day I received the product I received a call from the courier that I can send back the product through him. This gives me an impression that the complaint is routine and people are normally required to send back the productas for repair.
I couldn’t stop laughing on the above comment
Harish on consumercomplaints tells:
I am an owner of an Air Lounge for the last four months. I found 2 days ago that the same has a damage with the stitch of one of the columns and so it is bulging out because of which it cannot be used. I called up the customer care and they told me they can replace it free only if the damage is in the first month after delivery. To replace it now, I have to pay them 2800 Rupees !!!
I cannot find the rules of replacement published anywhere and they say the rules are only told to the customer over phone during the placing of the order. I was not told anyway of this particular condition of replacement at the time of ordering. I can see this only as cheating the customer who gets attracted to their products seeing their advertisements, and pay a relatively bigger amount for their products hoping the products are long-lasting and reliable.
Wooooops! There are so many reviews, bad reviews I must say about Telebrand’s Air Lounge available on many websites…, but Thank God, these reviews saved me from wasting money.
Thank you Google, Thank you reviewers 😛 Google is blessing!